Retail 102: Sales Selling Strategies

Uploaded by: ChemicalTaint
Video Description:
The Retail Store: S01E02
Here we are informed on techniques that drive business and the proper way to SCREW the customer!

Tags for this video: 102 best buy chemical circut city customer radio retail sales screw selling service shack staples store strategies taint

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wow, what a dumb ... ( 1 year ago by dprio)

wow, what a dumb video. Awful.

BBY employees are ... ( 1 year ago by lcblackdep183)

BBY employees are NOT on commission. I'll show you my pay stub. If everyone shopped on new egg or tiger direct the items would be in higher demand and the companys would need more employees to run, driving the price up.
I guess you pay more for the convienince of comming into the store, bothering the shit out of employees with stupid questions, then not listening to them and getting what you "think works" and walking out with that product instead of waiting 3-5 days for it to ship.

Dude, 90% of this ... ( 1 year ago by shamelessbookworm)

Dude, 90% of this is bullshit. I get that you're a disgruntled ex-employee, hell--I'm a disgruntled soon-to-be-ex-employee, but you're not even making up lies that work. Care+ is stupid, but so is suggesting that a customer try to find 20 year old technology. If someone is still using VHS or LPs, it's not greedy to try and convert them, it's a fraking public service!

I work at Best Buy, ... ( 1 year ago by stuffandotherthings)

I work at Best Buy, and I can honestly say that this is a load of shit. We don't get commission, and we're payed fine to make up for it. get your ass in the know, or kindly shut it up.

Wow, SCREW = CARE+ ... ( 1 year ago by mclen)

Wow, SCREW = CARE+ Aside from the fact this is annoying bullshit, we aren't commissioned, and I for one HATE pushing shit people don't need on them.

Wow, I really don't ... ( 1 year ago by jhaas82)

Wow, I really don't know what to say other then I hope Best Buy sues the shit out of you for posting these lies. If anything, the dumbass that actually is in the video since he was stupid enough to show himself degrading the #1 Electronic Retailer in the world. Your next video should be "How Best Buy screwed me in Court". Let me know how it turns out!

I see nothing wrong ... ( 1 year ago by Sorrowisapanther)

I see nothing wrong with this. Businesses are for the making of money. As nice as it is to think that Best Buy was started because people deserve new technology, it's just not the case.
All retail stores are focused on making sales in a way that best suits both customer and company. As far as I can tell, Best Buy does a hell of a job doing exactly that. How exactly do you think a retail store SHOULD operate?

lol I liked the ... ( 1 year ago by tomstone123)

lol I liked the video and I work for Best Buy...and I see a lot of people flaming the maker of this video...sure 80% of the video is false information but its kinda funny seeing how he blows everything out of porpotion...of course we are suppose suggest items for customers...i mean i'm sure you wont' want me to tell you to buy a usb cable for your new printer so you can't connect it to your computer and have to make a second trip just to pick that up...we don't suggest useless crap

Don't forget all ... ( 1 year ago by WTFWalrus)

Don't forget all the rip off waranties lol

The salesperson at ... ( 11 months ago by kapnkool)

The salesperson at our local best buy made us laugh in his face at his stupidity. He tries to sell us the monster cable, we say "no, we want the cheaper hdmi cable". He replies "but that doesn't do 1080p". The TV salespeople at best buy are the biggest scam artists on the planet.

IT's trying to sell ... ( 11 months ago by tubapunk)

IT's trying to sell, not screw.Mike did not screw him.He just mentioned some other stuff similar, he doesn't have to buy it, if he held a gun to his face, that would be screwing. And you would be surprised how many people feel stupid for not buying the warranty. Warranty saves you HUNDREDS in the end.Its not screwing. the customer doesnt have to buy anything. He is just informing to customer.THE CUSTOMER CAN SAY NO And for every $250they spend, they get $5 to spend back, and there is no limit.

you are an idiot, ... ( 9 months ago by joepro87)

you are an idiot, die.

No one should shop ... ( 9 months ago by joepro87)

No one should shop at best buy buy onlne better prices on items and warrenties is needed! I hate the employees like you they think they know everything and that they are the best possible store in the world. You may not get commission but you do a good job of annoying the shit out of you trying to sell everything possible in the store to you. And geek squad is a reall joke charge you up the ass for the easiest shit that they make seem like its hard to do. and all they are, are min wage kids...

...that have no ... ( 9 months ago by joepro87)

...that have no expirence and know nothing about computers and have very minimal training, and still charge you more than people that are expirenced with computers. douche bags.

I work at Best Buy, ... ( 9 months ago by tyr0n313)

I work at Best Buy, we are not on commission. The warranties are the best there is (4 years on a single product? you cant get much better) We only add on when people need them. Like mounting kit and wiring harness for a in-dash cd player. and if so many people dont like best buy and its knowledgeable employees, then shop at white trash walmart where they cant answer the difference between CD and a MP3

i work at best buy ... ( 8 months ago by upschinatar26)

i work at best buy too. This video is filled with false information but its not a big deal. We are supposed to suggest other things to the customer but things that are supposed to protect them in the long run. Our store is supposed to make money but what we actually make when it comes down to bills and taxes is barely profitable. Just enough to get through the week. So we're not the devil incarnate just another business trying to get by.

... that just ... ( 8 months ago by SheraSoonah)

... that just amused me to no end! warranties from Worst Buy being the best there is. Truly made me giggle since I have never been able to get anything exchanged/returned or repaired even if I try the same day I purchased the item.

well you cant be ... ( 8 months ago by tyr0n313)

well you cant be and idiot when returning things, use common sense. think from the store's side, and the loss they would take if they took your returns for every little thing. Also, no other retailers offers 4 years warranties on products, and lifetime warranties on services. go ahead and shop at walmart for your shit, next time u buy a printer and yur pissed that the USB cable doesnt come with it, just think... if u went to best buy, they would have told you...

lololol, um... the ... ( 8 months ago by ImginaryHeroine)

lololol, um... the warranty is crap. Trust me. I bought a laptop, it had a faulty motherboard AND hard drive. I didn't know that as i forked over cash for virus protection, spyware protection, a 3-year warranty, and to have Geek Squad set it all up. Then one day, it stopped turning on. It's been two years of fighting with customer service and they still say nothing is wrong with the computer they can't get to turn on!
Down with Best Buy and their Goon Squad!

Agreed ( 8 months ago by ImginaryHeroine)

Agreed

Screw Bestbuy ( 7 months ago by hypnotik777)

Screw Bestbuy

These people that ... ( 5 months ago by pecansam)

These people that say screw best buy are the no talent assclows that sit around all day and play wow, seldom go into the busy places because of fear of public contact...or live in their parent's basement and have no money of their own to spend on all the shit they wish they could have from Best Buy. HAHAHAHHA! Like the other guy said, go shop at walmart where all your white trash needs will be fulfilled.

I think the person ... ( 2 months ago by peneraserlove)

I think the person below me just contradicted themselves, no?

Array ( 1 week ago by MissTurquoise7)

This is stupid.
I work at Best Buy,
and we don't work on commission.
And every person I work with is obsessed with helping the customer.
We never try to "screw" the customer over.

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